Over the years, Kyenjojo District Local Government has made significant progress in improving the delivery of public services to its people. Despite these achievements, the District continues to face challenges related to increasing public expectations, timely service delivery, access to information, and effective feedback mechanisms.

The Client Charter has been developed in line with the Public Service Reform Programme as a tool for strengthening accountability, transparency and citizen participation in public service delivery. It sets out the commitments, responsibilities and service standards that the District Local Government pledges to uphold while serving its clients.

The successful implementation of this Client Charter will require the commitment of political leaders, technical staff, development partners, civil society organisations, the private sector and the citizens of Kyenjojo District. While the District is committed to delivering quality services, clients are equally encouraged to fulfil their responsibilities and actively participate in the development of the District.

On behalf of Kyenjojo District Local Government, I wish to express my sincere appreciation to all stakeholders who contributed to the development of this Client Charter. I am confident that its implementation will strengthen accountability, improve service delivery and enhance public confidence in the District Local Government.

For God and My Country

HON. RUBAIHAYO GILBERT
LCV CHAIRPERSON
KYENJOJO DISTRICT